Draft, awaiting legal review. This wording may change before IDshot takes its first order.

What IDshot is

IDshot checks a photo against the published requirements of one document, today the DS-160 upload for a US visa. It is independent of the State Department and of every other government. Whether a photo is accepted is the government's decision, never IDshot's.

The check

The check is free and runs on your device. It measures the photo against the DS-160's requirements and says what passes and what to change on a retake.

What the $9.95 buys

• The photo file. Your photo cropped and sized to 600×600 for the DS-160 upload, with the background made plain white. Your face, hair and clothes stay as you took them.
• An expert's review. A person looks at the photo for what the check can't measure, such as glasses, shadows or expression, and either verifies it or asks for a retake. The result usually comes within 6 hours, and within 12. Up to three retakes are included; each must be sent within 30 days of being asked for.
• The promise. If a photo IDshot verified is rejected for a photo reason, the $9.95 comes back, as set out in the Refund terms.

Who sells it

Paddle.com is the seller of record for every order: Paddle takes the payment, issues the receipt and handles refunds. The price is $9.95 in US dollars, tax included.

Your photo

Send a photo of yourself, or of someone you are applying for with their permission. How the photo is kept and when it is deleted is set out in Privacy.

Questions

Write to help@idshot.com.